Privacy Policy
At DPets Grooming ("we", "our", or "us"), we respect your privacy. This Privacy Policy describes, in general terms, how we handle information collected through our website, services, and lead generation forms (e.g., Meta Instant Forms). By using our website or submitting information, you agree to the terms outlined below.
1. Information We Collect
We may collect information that you voluntarily provide to us, including your name, contact details (phone, email), pet information, and payment-related data. We also collect non-personal data such as browser type, IP address, and usage patterns.
2. Use of Information
We use the information collected solely to operate our services, respond to inquiries, schedule appointments, and improve user experience. We may use your contact details to communicate with you regarding services or promotions, which you may opt out of at any time by replying "STOP" to text messages or emailing us at [email protected] to unsubscribe.
3. Data Security
While we take reasonable steps to protect your information (e.g., encrypted storage), no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee the absolute security of any data provided.
4. Information Sharing
We do not sell your personal data. However, we may share it with third-party providers who assist in operating our business (e.g., booking systems or payment processors), under the expectation that they protect your data appropriately. We may also disclose information if required by law.
5. External Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. Accessing such links is done at your own risk.
6. Your Responsibility
By using our services, you acknowledge that you are responsible for providing accurate information and for reviewing this Privacy Policy periodically. Your continued use constitutes acceptance of any updates.
7. California Privacy Rights (CCPA)
If you are a California resident, you may have the right to request access to the personal information we hold about you, and to request deletion. To exercise these rights, please contact us using the details below.
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time, without prior notice. Changes take effect upon being posted to this page.
This policy was last updated on October 23, 2025.
Contact Us
For questions, opt-out requests, or to exercise your CCPA rights, please contact us at:
📧 Email: [email protected]
📞 Phone: (321) 318-1669
